Connect Incense
Materials
Shipping & Click and Collect
Your item will be shipped via our delivery partner within 24 hours of placing your order. If your order is placed on the weekend it will be shipped on the stores next day of business.
Orders placed before 10am are likely to be picked up on the same day.
If you'd like to Click and Collect your order please wait until the 'Ready for pick up' has been sent.
Click and Collect is available to all customers wanting to pick up orders from our Brunswick location during the stores business hours.
Returns & Refunds
Please choose carefully, we do not offer returns, refunds, exchanges or store credits for change of mind, including incorrect sizing or fit. This applies to all full-price, sale and discounted items purchased online or in store.
Need help with sizing or product details? Contact us before purchasing, we’re happy to help.
This does not affect your rights under Australian Consumer Law. If your item is faulty, damaged, incorrectly supplied or does not match its description, please contact hello@betterwithfriends.store so we can assess the issue and arrange the appropriate remedy.
See our full returns policy for details.